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  • entertaintoday
    Senior Blueparker
    • Sep 2007
    • 251

    #1

    Forms

    When a customer fills a form in, I get all the info to my inbox as expected, but it says it's from sales@internetoutfit.com - Is there a way you can specify a form to be from the customer's e-mail address they have submitted?
    David

    www.internetoutfit.com
    www.KnowlesHosting.com
  • Gillf
    Senior Blueparker
    • Sep 2007
    • 1455

    #2
    Originally posted by entertaintoday
    When a customer fills a form in, I get all the info to my inbox as expected, but it says it's from sales@internetoutfit.com - Is there a way you can specify a form to be from the customer's e-mail address they have submitted?

    Now I am not the most technical person, so I may be about to be shot down on this one. But I think that the only way you get the customer email address is to put a field in the form for their email address because they are not emailing you, they are sending a form from your website, hence the email address is from your site's address.

    Cheers
    Gill
    Silk & Satin Nightdresses
    Gill

    Comment

    • NicJ
      Senior Blueparker
      • Apr 2009
      • 109

      #3
      Interesting as we have just put a new form on the site (not yet live) and the from address is the person who submits the form. This is true for both the contact form and our new one.

      I couldn't find anywhere to change this setting
      The Toy Forest
      www.thetoyforest.co.uk
      Park Hill U - Fun and educational children's wooden toys, wooden toys and baby toys UK Online Shop Directory

      Comment

      • entertaintoday
        Senior Blueparker
        • Sep 2007
        • 251

        #4
        Sorted - it's on the autoresponder page - there is a drop down to say "e-mail address field" and it uses that then. Simple I guess lol.
        David

        www.internetoutfit.com
        www.KnowlesHosting.com

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