File Transfer Protocol will no longer be supported in Merchant Center

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  • LabelKing
    Senior Blueparker
    • Jan 2012
    • 1062

    #1

    File Transfer Protocol will no longer be supported in Merchant Center

    Received a bunch of these emails from google recently:

    "We're removing FTP from Merchant Center
    Starting on 2023-09-15, you'll no longer be able to share files with Merchant Center via FTP (File Transfer Protocol). Other upload methods like SFTP (Secure File Transfer Protocol) will still be available and unaffected by this change."

    I use FTP to upload the products to google merchant centre, so this option will no longer be available.

    Will BP be supporting sFTP? Or which alternative options do other people use?
  • LabelKing
    Senior Blueparker
    • Jan 2012
    • 1062

    #2
    Uh, so just a reminder, on 15th september (next friday) all FTP shopping feeds to merchant centre will stop working...

    What methods are people using to get their feed into merchant centre going forward?

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    • LabelKing
      Senior Blueparker
      • Jan 2012
      • 1062

      #3
      From google...
      End of support for FTP in Merchant Center

      17 February 2023

      On 15 September 2023, support for FTP in Merchant Center will end. After this date, it will no longer be possible to share a file with Merchant Center via FTP. Other upload methods like SFTP (Secure File Transfer Protocol) will still be available and unaffected by this change.
      No creation of new FTP accounts

      As of 22 March 2023, it will no longer be possible to create new FTP accounts within Merchant Center. If you still need to create new FTP accounts within Merchant Center after this date, you can request an extension by completing this form.
      Removal of existing but inactive FTP accounts

      Existing FTP accounts that have had no activity for 90 days will be removed from the relevant Merchant Center accounts on 22 March 2023.
      Removal of existing active FTP accounts

      To avoid disruption, merchants who are using FTP accounts to transfer files to Merchant Center will need to migrate to a different product data upload method by 15 September 2023. On that date, all existing FTP accounts will be removed from their relevant Merchant Center accounts. Learn more about alternatives to FTP in Merchant Center
      Note: Product feeds that use a file delivered via FTP will work with a file by the same name delivered via SFTP. It isn't necessary to recreate the feed.



      If you aren't using FTP in Merchant Center, no action is required. If you have any questions or concerns, contact your Google representative for Merchant Center programmes, or contact our support teams.

      Comment

      • cheesemouse
        Senior Blueparker
        • Jul 2013
        • 491

        #4
        Originally posted by LabelKing
        Uh, so just a reminder, on 15th september (next friday) all FTP shopping feeds to merchant centre will stop working...

        What methods are people using to get their feed into merchant centre going forward?
        We've always used a feed that Google picks up from the file link we give them, so we've never used ftp.

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