Review/feedback emails

[bornfree]

Hi. A lot of our orders are placed by admin/finance staff at schools and colleges on behalf of teachers, so the review emails that we send go to the admin/finance staff and not the teachers. Hence, we don't get a lot of feedback from teachers - which is what we want. Is there a way to get the review email to go to the teachers?

[MountMan]

I would think you would need to know the email of the teacher/teachers, which would needed to be added at the order stage.....

[bornfree]

Thanks for this. We do have the email addresses of the teachers, but BP says that the review email is always sent to the email address used when placing the order. I've tested forwarding the review email to another email address, but the product links in the email revert to the original purchaser's account. Looks like it will have to be a manual process to create another email for the teachers. Was hoping that they're might be a workaround so that it could happen automatically.