Weights on invoices (Weight, Subtotal & Net Weight Total)

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  • Deefer
    Senior Blueparker
    • Sep 2011
    • 2096

    #1

    Weights on invoices (Weight, Subtotal & Net Weight Total)

    I'm sure weights didn't used to be mentioned on invoices, did they? I've been with BP for years so maybe at some stage they got added and I only just noticed? Anyway, there is no way I want weights listed on invoices or anywhere actually. Does anyone know how to remove that info please?
  • niche
    Senior Blueparker
    • May 2012
    • 1128

    #2
    Its not on my invoices. It is on the dispatch notes, but not the invoices.

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    • NathanC
      Blueparker
      • Oct 2016
      • 69

      #3
      Have a check in 'Settings' - 'Orders' and see which boxes are checked.

      Comment

      • Deefer
        Senior Blueparker
        • Sep 2011
        • 2096

        #4
        Thanks, deffo not ticked in there. I have checked a few dispatch notes and it is as it should be... just that one rogue one from the other day. How odd. I will ask BP of they can figure it out.

        Comment

        • Deefer
          Senior Blueparker
          • Sep 2011
          • 2096

          #5
          In case this helps anyone else, the weights were showing on the invoice for a Northern Ireland order and Roger says:

          This is showing because this is considered an Overseas order and you have Commercial Invoices enabled within Home > Settings > Settings > Orders (Tab) : Invoice Options . This causes Weight, EORI, country of Origin and other aspects to be added to the Order as these are generally important details for Overseas orders. If you do not wish for this to be displayed you can simply uncheck the Commercial Invoices setting.

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