Getting constantly blocked by hotmail, and the stupid new mail server suggestions

[bornfree]

Sorry, I'm not great at IT stuff so can't answer those specific questions. Just know that we don't have any problems now sending to hotmail, etc. email addresses since we entered Google Workspace settings into the Custom SMTP area on the BP system. Maybe BP support can advise you further.

[Deefer]

I've switched over to SMTP2GO and am having no issues.

[Stoked]

We have switched over to mailersend for transaction emails, took multiple attempts to be verified (because the servers were already black listed!) which was very frustrating. All seems ok now.

That said, our general replies and in/out emails are still a problem. My email doesn't work at all, and the main email account is still being blocked at times when we reply to customers. Given BPs instructions don't cover this at all, can somebody point me in the direction of instructions on how to use something else for our general emails? whether that's using the domain registrar, gmail or whatever!

Have to admit, this has been a pretty big mess for BP, we've not had anything like this before.

[wezers73]

We have switched over to mailersend for transaction emails, took multiple attempts to be verified (because the servers were already black listed!) which was very frustrating. All seems ok now.

That said, our general replies and in/out emails are still a problem. My email doesn't work at all, and the main email account is still being blocked at times when we reply to customers. Given BPs instructions don't cover this at all, can somebody point me in the direction of instructions on how to use something else for our general emails? whether that's using the domain registrar, gmail or whatever!

Have to admit, this has been a pretty big mess for BP, we've not had anything like this before.

Try TurboSMTP if your using an email client like thunderbird or outlook , you need a separate SMTP server provider for regular emails ot going through blue park.