Free gift returns wording?

[icegems]

Hi

Does anyone have any wording to say if a product is returned then they have to also return the free gift?

What I'm after is a little section that I can put in our T&Cs that say they need to return any free gifts if they are making a return.

Thanks

Nadine

[mikeyred]

Not sure if this extract is of any use to you Nadine.....

CANCELLATION AND RETURNS:
o Faulty Products must be returned within 7 days of receipt. In the event that a product is damaged or faulty, we will dispatch your replacement item (subject to availability) once we receive the return. Alternatively, if no replacement is available, we will issue a refund for said product/s. Product/s that were purchased and delivered with a promotional Free Gift, must be returned with that Free Gift to receive a full refund for the original item purchased.

o If you wish to cancel your order:
i. Notify us by email to info@ before we have dispatched the goods to you; or

o If the products have already been dispatched to you,
i. You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund, exchange or credit note providing the goods are returned to us new and in an unused condition in the original packaging together with a copy of the invoice, a refund will only cover for the cost of the product and will not cover the postage charge. The costs of returning goods to us shall be your responsibility. Product/s that were purchased and delivered with a promotional Free Gift must be returned with that Free Gift to receive a full refund for the original item purchased. We reserve the right to offer a credit only for a return if deemed necessary by Green Bear.

[icegems]

Mike

Thank you, with your permission can I crib this line and reword it to fit our products (that generally fall outside of the DSRs as they are all personalised:

Product/s that were purchased and delivered with a promotional Free Gift, must be returned with that Free Gift to receive a full refund for the original item purchased.

[mikeyred]

bien sur ma petit chou

[Dave]

bien sur ma petit chou

Bloody foreigners

[petad]

bien sur ma petit chou

He called you a cabbage!

[icegems]

Don't make me laugh, I'm in a baaaaad mood! Let me stew in my baaaad mood all by myself without being made to giggle away here!

[mikeyred]

hey.... now if you want to crack from a giggle to a laugh, i will send you pictures of me & Dave.... that gets most peoples chuckle muscles going and lightens their day...

"bloody foriegners" I mean.... thats so uncouth Dave

Hope your mood is better with the weekend drawing closer

[Dave]

Don't make me laugh, I'm in a baaaaad mood! Let me stew in my baaaad mood all by myself without being made to giggle away here!

Morning Nadine,

Hope you are in a much better mood today? After all it is Friday and the end of the week Oh I have just remembered that Sunday is the end of the week for us poor self employed people