Is Royal Mail OBA site down ?

[SarahT]

I've been trying to login since yesterday afternoon but with no luck. Can't even click on the contact us button to find out what's going on as it won't load on Chrome and I get a security message on Firefox

[Gillf]

I use DMO but can still access the OBA so just tried and it was working fine. Have you tried using a different browser? Might be a Chrome issue. I always use Firefox for the OBA and IE for the DMO.

[SarahT]

Hi Gill

I've tried on Firefox, Chrome and IE - can't get on via any of them. I get the home page come up, but when I login it just throws up an error message or says the page can't be found ! Any chance you can find me a telephone number to call as I can't get onto the contact us page for them

Thanks

[Gillf]

Hi Sarah, sorry only just logged back onto bp forum. But i have just tried oba again to find a phone number and the are saying the site is down.so maybe i was just lucky earlier.

[SarahT]

Hi Gill. Have you had any luck this morning ? I still can't access it from any browsers

[bengalcat]

Sarah, it is working fine for me - just tried it.

[Gillf]

Hi Sarah,
I just tried logging in and it was fine.
You might want this:

You can find the answers to the majority of questions in our Business Help Centre.
If you still need help, you can call us on 08457 950 950 or complete our online form
We're open Monday to Friday, from 8am–6pm.
Textphone 03456 000 606.
Or contact us by post:
Hope it is a help.

[SarahT]

Thanks. I think it's a problem with my laptop. My colleague could access it fine today when I couldn't. I've tried clearing my cache and deleting cookies but it doesn't make any difference. Will get in touch with RM